FAQs

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Go to “ALL PRODUCTS” or “COLLECTION” from the top navigation menu to explore ED HARDY’s tattoo arts fashion.

1)   Select your favorite piece(s),
2)   Choose the Color
3)   Pick your Size (Find out your size by clicking “SIZE GUIDE” on the item’s page) and

4)   Click “ADD TO CART”
5)   Once all items are added, click on the “CART ICON” to view your added items, apply Coupon Code (if any)

6)   Proceed to “CHECKOUT” and enter your Billing Details

7)   Choose Your Payment, to complete your order.

*Note: please ensure that all details provided is true and correct

For Malaysia:

Shipping is FREE for purchase with RM100 and above, RM10 shipping fee will be charged for purchase less than RM100.

For other Countries:

Please reach our customer service if you are interested with our products and wish to check out. Our team will assist you accordingly within the time manner.

Delivery within Malaysia will take approximately 1-3 business days, delivery to Singapore will take 3-7 business days while International Delivery will take approximately 7-14 business days.

We accept the following payments methods online:

• Visa/ MasterCard
• Debit Card
• eWallet
• Buy Now, Pay Later

Our returns policy is simple, if you are not satisfied with your purchase, you will have up to 14 days to return it back to us for an exchange or store credit. 

This is just a part of our service guarantee to our customer.

We offer return & exchanges policy as the following:

1. Items must be returned and exchange within 14 days from receiving date
2. Still have the original tags attached and packaging intact
3. Be in new, unworn, saleable condition, determined by ED HARDY upon inspection
4. The shipping and postage fee for returned items is borne by the buyer.

Please send your return & exchange to the address below:

No. 10-2. Jalan BS 1/3 Sekysen 1.

Olive Hill Business Park, Taman Bukit Serdang,

43300 Seri Kembangan, Selangor, Malaysia.

Phone No: +60 10-368 6276

Once we receive your parcel, we will process your return with a confirmation email and the process of exchange or store credit will be within 1-7 days from confirmation of our email.

*NOTE: If there is a problem with your ED HARDY online order, please contact us straight away and we will follow up as soon as possible.

Please include as much detail as possible and your order number so we can investigate promptly.